Terms of Service

Terms of Service — Tempered Soul Creations, LLC

Last updated: November 22, 2024

Introduction

Welcome to Tempered Soul Creations (TSC)! These Terms of Service govern your use of Tempered Soul Creations, LLC’s website, products, and services, including but not limited to our print-on-demand apparel and accessories. By accessing or using our services, you agree to these terms. If you do not agree to any part of these terms, please discontinue your use of our services immediately.

General Provisions

This website is operated by Tempered Soul Creations, LLC. We reserve the right to update these Terms of Service at any time without prior notice. By continuing to use the website after any updates, you agree to the revised Terms.

Terms of Site and Service Agreement

All products and services provided by Tempered Soul Creations, LLC (“TSC,” “We,” “Us,” or “Our”), including but not limited to apparel, accessories, and other offerings, are subject to these Terms. By purchasing or using our products and services, you agree to abide by these Terms as well as any additional terms that may apply. These Terms constitute a legally binding agreement, and you are responsible for ensuring compliance.

Use of Services

Our services and products are intended for personal use and lawful purposes only. You agree to use our offerings in a manner that respects the rights of others and complies with all applicable laws and regulations. Misuse of our services, including engaging in illegal or harmful activities, will result in immediate termination of access to our website and services.

Account Creation and Responsibility

To access certain features or make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account. Please notify us immediately of any unauthorized use or suspected breach of your account.

Payment Terms

All payments are processed securely through third-party providers, such as Stripe or PayPal. You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method for any agreed-upon fees. Failure to complete payments may result in order cancellations or suspension of access to our services.

Refund and Return Policy

Refunds and returns are only accepted under specific conditions outlined in our Refund Policy. Due to the custom nature of print-on-demand products, all sales are final unless items arrive damaged, defective, or incorrect.

Refund requests must be submitted within seven (7) days of delivery and will be reviewed on a case-by-case basis. Customers are responsible for ensuring that all details, including sizes, colors, and personalization options, are entered correctly at the time of purchase. Refunds or returns resulting from errors made by the customer will not be accepted.

Intellectual Property Rights

All content on our website, including designs, logos, graphics, and written materials, is the intellectual property of Tempered Soul Creations, LLC. Unauthorized reproduction, distribution, or use of our intellectual property is strictly prohibited. You may not use our content without prior written consent.

Confidentiality

Unless otherwise agreed upon, communications through our website or platforms are not considered confidential. However, any personal data shared is subject to our Privacy Policy, and we take reasonable measures to protect your information.

Third-Party Services

We may integrate third-party apps and services to enhance your shopping experience. TSC is not responsible for the accuracy, content, or functionality of these third-party platforms. By using such services, you agree to their terms and conditions.

Limitation of Liability

To the fullest extent permitted by law, Tempered Soul Creations, LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our products or services, whether foreseeable or not. This includes, but is not limited to, loss of profits, data, or other intangible losses arising from errors, delays, or interruptions in service.

Indemnification

You agree to indemnify, defend, and hold harmless Tempered Soul Creations, LLC, its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising directly or indirectly out of:

1. Your use of our services;
2. Your violation of these Terms; or
3. Your infringement of any third-party rights.

Termination

We reserve the right to terminate your access to our services or website at any time, without notice, for any violation of these Terms or any other reason at our discretion. Upon termination, your right to use our services will cease immediately.

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms shall be resolved exclusively in the courts of the United States.

Entire Agreement

These Terms, together with our Privacy Policy and any other applicable agreements, represent the entire agreement between you and Tempered Soul Creations, LLC regarding your use of our website, products, and services. This agreement supersedes all prior or contemporaneous communications, representations, or understandings, whether written or oral.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any invalid provision will be modified to the extent necessary to make it enforceable while preserving the original intent.

Contact Information

If you have any questions or concerns about these Terms, please feel free to contact us. Our email is monitored during standard business hours (PST):

Email: [email protected]

Address: 548 Market Street, #247885, San Francisco, CA 94104